Ward Whitt

Ward Whitt
Wai T. Chang Professor of Industrial Engineering and Operations Research

Education

A.B., Dartmouth, 1964; Ph.D., Cornell, 1969

Area of Concentration

Operations research, Probability models, Probability models in operations research, Queueing systems, Performance analysis, Performance analysis of telecommunication systems, Performance analysis of computer systems, Performance analysis of service systems, Performance analysis of manufacturing systems, Customer contact centers, Call center models, Simulation methodology, Numerical transform inversion, Diffusion Process approximations, Stochastic processes, Industrial Engineering and Operations Research